Run Forrest,run!!
I was having some remodeling work done in my house. Part of the plan required plumbing work. As Byron, the PlumSmart representative was going over the cost with me, the other tradesmen were listening in on the conversation. I knew I was getting a "con job" by the actions of the representative. I did not contract the job with PlumSmart. I called another company and had the job completed at 1/4 the cost.
Forgetting about this experience, I called upon PlumSmart to trouble shoot leaking water due to excessive water bills. The same technician showed up, ran tests with a scope charged me $4K with no solution to the problem.
I cannot recommend this company. My advise is to seek plumbing help elsewhere.
Under duress I must give a one star rating.