They are con artists. They hustles me into filing an insurance claim for chipped windshield (that WAS NOT there last time I washed the car myself) and used incredibly sub par materials. There was excess gunk on the windshield that wiped off with a towel and saliva, the techs saliva. The chip is cloudy and more visible than ever. I have had a bigger chip repaired by safelite in the past and you could not even tell there was a chip after they finished. I'm certain this crap they put on my windshield isn't going to last 6 months. Thank god it has a lifetime warranty. Not.
Update. Insurance went up by $30 a month
Yes a glass claim will raise your insurance.