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  • Let me just say I love Nordstrom HOWEVER my recent visit to the Nordstrom Lancome makeup counter was extremely subpar. I was approached by a young lady who referred a young man to me...someone who apparently knew about Lancome. Finally after waiting 5+ minutes for him to stop talking to a fellow coworker he came over to help me with my purchase. I was in need of a gift for my mother's birthday. I knew I wanted some Lancome makeup/foundation but was unsure of which one I wanted or their benefits. He showed little concern. I told him to use my skin color as reference so he proceeded to dab my face with a product. Not once did he tell me the benefits of the product, what he was using, the color... zilch. He just wanted to get me a product and send me on my way. Hindsight I should have left the counter from the start. I'll think twice before I go back to the makeup counter at Nordstrom. I should have, could have, my bad... my fault I wasn't a bit more assertive.
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