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| - This is two stars for one reason. The service is terrible.
The good: The atmosphere is amazing. Clearly, the owners spent a zillion bucks turning this into a great place to sit with your mates and have a pint, maybe listen to a traditional band. The patio is incredible! The carved stone seats and tables are just incredible masonry work.
The food is pretty tasty. My friend got a French bread pizza with pepperoncini and pepperoni (more on this later) and a pint of Guinness. By all accounts, it was tasty, very zesty, but not uncomfortably so. I ordered the turkey club sandwich which was very good. The turkey was real slices of roasted and then grilled turkey, not some shady luncheon meat crap, and the bread was thick, crusty goodness. It also comes with bacon, 2 kinds of cheese, lettuce, tomatoes and mayo. Very tasty, if a bit hard to eat...it's a very tall sandwich.
The Odd: The sides available are kind of strange...specifically, they don't have french fries for their sandwiches or burgers. There are "homefries" that were crispy, lacking salt, and just strange. When I asked our waitress, "you don't have french fries?" she replied, "we don't have a deep fryer." Which I though was odd. A pub that ignores the Fryolated Arts (thank you, Tony Bourdain!) is strange to me. But whatever...when in Rome.
The bad: While I cannot speak for the bar or inside seating, the service on the patio is horrible. When we arrived, our waitress spilled a glass of water on the table. No big deal, right? She apologized for the error and disappeared for 20 minutes. When she finally came back, I asked "Are there any specials tonight?" A perfectly reasonable restaurant question. As if she was burdened to answer the question, she replied, "Ha...yah...ah..NOPE!" and walked away. Finally, she came back, took our drink orders and 15 minutes later, they arrived. As we had plenty of time to make our selections, we said, "OK, we're ready to order, too." She sighed loudly, and walked away, to return another 10 minutes later. My sidekick ordered his "pepperoni and pepperoncini pizza," and due to the challenges of alliteration, tripped over the word "pepperoncini." The waitress, clearly some sort of linguistics expert, again let out a very annoyed *SIGH* and said, "Just so you know, it's pronounced "pepper-on-CHEE-nee." That was it for me. I finished my meal and drink, and voted my displeasure with the gratuity, or lack thereof. I personally do NOT believe the axiom "The customer is always right." In fact, when I was a waiter in high school and college, I know the customer is seldom right...you just don't ever make them feel like they're wrong.
If I wanted service this bad, I would have gone to "Dick's Last Resort" in the Flats, circa 1999.
Great atmosphere, decent grub, but the service is so overwhelmingly bad, take your pub dollar to any of the other Irish pubs on the West Side. It'll be much more appreciated.
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