I'd like to give 5 stars because i do love my hair dresser but the place has water issues that make me crazy! it's always super hot or super cold and they are always apologizing for it but it's been that way for years! Their pedicures are horrible.. they have uncomfortable chairs and those water issues which make for an all around terrible pedicure -- how can they not have the spa pedicure chairs!!!! Also you can't be late or they cancel your appt. Once I called because i was running 10 mins behind schedule and they wouldn't let me still come in! All that being said I just go elsewhere for my spa needs but I still go there for my hair =)