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  • Will not go here again. Together with a few couples we did the Winterlicious menu. I had the mussels, veal and chocolate mousse. In my opinion the presentation was great, but then the actual taste was mediocre. Nothing that made me say "oooh now that is good". The evening was great, with average service........ until the end. We were with a few other couples and we asked for separate checks. The waiter said flat out "that's not possible, we don't do separate checks" (Which they did not say at the beginning or anywhere on the menu). We told him that we are all paying by credit and so its going to somehow have to be divided. He told us he isn't a calculator and he can't figure it out. Then he made the excuse that the bottle of wine we got couldn't be divided and so my boyfriend and I said to put it onto our tab. He finally agreed with a great amount of grumbling and informing us that "we should have told him" we wanted separate checks.... should he not haev asked us? I have been to lower end restaurants like Jack Astors and they ask you all the time. General rule of tipping in Canada is roughly 15% before tax, which is what my boyfriend and I do for average service. If we have horrible service, we do 10% and if we have great-superb service we tip 20-25%. So generally we tip 13% AFTER tax at average places because it works out till about 14.7%. After handing back my boyfriends creditcard the waiter rudely said to him in front of everyone else "You are supposed to tip 15%". EXCUSE ME? First of all, we essentially did because its 15% before tax, second of all, are you REALLY saying in front of everyone that you should be getting a better tip? We confronted him about this and he become angry and annoyed saying that people are supposed to tip 15% in Canada and he has a right to ask for it. We explained to him that it was 15% before taxes but he kept arguing. We asked to talk to the manager. Who came and was VERY defensive and said its mandatory to give a tip and his waiters deserve to be tipped well because they only get paid 9.50 an hour. I mentioned that the service was worthy of the tip we gave and that the food was only average. He actually scoffed at me and said that I was ridiculous. Then he went on to say "Do whatever you want, I don't care about a few dollars anyway". All of us were so surprised by his attitude and the horrible service at a place that is supposed to be considered fine dining. Its really not worth the food to be treated like that by the staff.
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