This place is amazing because of the variety of teas on offer (as one would hope from a tea shop), the fact that each of these teas may be purchased as a single beverage in hot or iced format and the outstanding service.
Particularly notable is tea-man Steve, who was kind and learned in the ways of tea, and generally exuded an aura of calm that fit right into my preconceived notions of how a tea shop server might be.
My personal favourite? Secret weapon.