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| - This place was terrible from the second we walked into our room. I booked through Travelocity - a standard room for two adults. This equals a room with one full size bed. When I went down to ask if there had been a mistake - since we needed two beds - I was told that's what I had booked. I don't like arguing with people in customer service, since they're just doing their job - but i did ask him to check again since I would have never booked a single bed room. I was told that I had probably "not paid attention, and clicked wrong." Yeah - that's what happened... OR you have a very misleading policy, and didn't actually save the room i booked 3 months in advance.. This wasn't ever resolved, and my friend has to sleep on the pull out couch for 3 nights. That was the biggest gripe, and perhaps it tainted the rest of the experience. But really, this hotel is kind of gross. It's on par with a nice hostel (if you want to be nice) - yet you're paying a hotel rate. Everything outside of the lobby is super depressing, the elevator requires you to swipe your card each time (was there seriously a problem where people were abusing elevator usage???), the air conditioning in the rooms does not work properly (feels like a damp/humid high 70s at all times), the signs that say ice machine on each floor are taped over since there is actually only one, in the lobby (decided we didn't want ice that bad to go back to our room to get the card to use the elevator to get the ice......), there are also two stains on the couch, a dishwasher but no dishes (what's the point??? just so you can say rooms are so well equipped, they even have a dishwasher??), and elevators that don't work/ have call buttons but are annoyingly much closer than the ones that are functioning. Heads up, there's also a $50 deposit upon check-in.... you get it back as long as you dont acquire extra charges - but still, it wasn't mentioned at all during my booking process.
PROS: free wifi, free continental breakfast (though they really should label their "egg dish" - had ham in it... also, would be nice if there was a sans ham option), good water pressure, location.
Bottom line - I would never stay here again and would recommend friends avoided it as well. For strangers, if the rates at this hotel are SIGNIFICANTLY cheaper than the dozens of others in the area - sure, go for it. But if it's a $10 - $20 difference, I wouldn't bother risking the quality of my vacation because of a low-rate hotel.
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