I cant stress enough..
If you see the name walk away. You will save yourself a headache and many un-needed problems.
I came here with the intentions of seeking professional medical assistance as my son is have some dental issues. I found them through my insurance provider and said hey... why not! I like to try no places.
The main problem I had was that I had gotten 3-4 harassing reminder calls. Like seriously they should put the person in charge of that many reminder calls to give the office a new feng shui. The energy in the office is demeaning.
The manager with the 3 dots next to her eye, was on point.(VERY RUDE) She told me that if I called the complaint number on the back of the door. That doctor Ponce would say exactly this, "it is not our responsibility to tell you what you need to bring to your appointment, You should have known that you needed your ID." In layman's terms,
on top of that she did mention that being Mexican has nothing to do with me not knowing that if my child was to be seen I needed my ID.
When you are raised most of your life in another country you are not sure what to expect.
I honestly recorded the call with this lady and she was so freaking rude. I mean all she had to say was hey buzz off. Yet she decided to sit there and argue with me about how I should have known.
Las Vegas is a city of tourist. Most people aren't from here. Maybe she should have her office explain things more in depth when giving all of these harassing reminder phone calls. ...
PLEASE FIND SOMEONE BETTER TO TAKE CARE OF YOUR DENTAL NEEDS.
THIS PLACES IS HORRENDOUS1
I still have more to say but am currently reading Yelps terms of use.