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| - Their name starts with SERVICE and they definitely delivered!
Back story: Acar had slammed into the back of my car and although I didn't see it as a huge accident, the amount that needed to be fixed surpassed what I expected. $2600 worth of damages seen by the naked eye by an insurance company that I had never heard of. They recommended a different auto body shop...that had no idea what their company was. UHM OKAY. So decided to go here after a few Facebook recommendations and they did not disappoint.
Called their service hotline and made an appointment for the following day at 3:30. Easy!
Ended up getting to the place at 3, Went inside and a nice lady helped me with every step. Asked me of their insurance, which she had also never heard of, and got them on the phone quickly. She eased me into a much more calming state than when I entered, telling me that this would be the first time they work with this insurance company, but that it was legit and they were very quick to answer.
Josh was the service person who inspected the car, told me of an estimated time for pickup, and assured me that if they did find any damage that they could get the insurance company pay. He quickly took my keys, got my info, set up text alerts to my cell number, and I was done within 20 minutes! So fast that I had to wait for my boyfriend to come pick me up because I was early and they were so quick! Haha
Apparently they found more within my car that needed repairs, but informed me right away through phone calls and text updates!
When I did get my car, it looked brand new! They also ended up cleaning the outside of my car as well as the inside, which was a very nice surprise! They made everything painless, I didn't pay anything out of pocket, and they seemed to be very welcoming both times I had come in- for drop off and pick up.
Simple, easy to work with, great service, and friendly staff that look like they are happy to be there. Good work with the repairs, and they have a warranty on their final products! Why wouldn't you want to go here?!
Thanks so much, Service King!
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