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  • What a poor customer service experience. We got there and waited about four minutes to be able to approach the hostess as she was on the phone and had a carry out order waiting ahead of us. Once we were able to approach the hostess table, my husband told the her, "just the two of us". The other hostess that had come to hostess table to help the carry out order customer then spun around and quickly walked, almost ran away, which was a little odd, but the other girl said, "She went to go get a table ready for you". Then, we waited about four more minutes, and then the girl that had ran away asked if my husband was Eric. He said, no, you never asked for my name. My name is... Then she replied, "Okay, I'll put your name down" as if we had just gotten there. We were both looked at each other stunned and decided then to leave. It didn't even look that busy. The two very young girl hostesses were obviously not properly trained with customer service skills. We decided to go to our reliable pizza place Florencia's down the street. We were properly serviced right away, even though the place was packed. Florencia's staff is always efficient and friendly. Not at all like this experience at Buddyz. It would have been our first time, too. I was excited since I'm originally from Chicago. To sum it up, horrible service. Very disappointing.
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