| rev:text
| - I made a reservation here for a long overdue catch up session with a good friend. The entire experience was weird.
We were given menus when we were first seated. We had them for quite a while and had trouble deciding what we wanted, as there were a few good options to choose from. After about 20 minutes, someone came by to check which menu we had, and told us we had the wrong menu. She quickly grabbed our menus and gave us the replacement. When my date asked if the revised menu was much different, she simply said there were a few slight changes. We quickly discovered that what she meant was, the prices were wrong on the first menus. They meant to charge us a few dollars more for everything.
I was torn between the horse (special of the day) and the sticky ribs. I was afraid the horse would be more meat than I could handle and opted for the ribs. We were told that the side of frites was huge and ordered one for the two of us. The ribs were just okay, nothing memorable, but very filling. The frites were a smaller portion than described and also nothing special.
I had a great time with my date - fantastic conversation the entire time. When it came time to splitting the bill, we discussed how much we would each over-tip. We both ended up being quite generous, and then rounding up. A few steps outside of the restaurant, we asked ourselves: why???!!
So the menu mix-up was minor. As was the lie they told about the portion-size of the frites. The annoying part was that my date had ordered a beer. He got his first beer and finished that about mid-way through the meal. He was offered a second one and he accepted. But after waiting 10 minutes, it didn't arrive. After 30 minutes, it still didn't come. And then, he just lost hope. When we were pretty much done our meals, our waitress came by and asked if he ever got his beer. He said he had just assumed it was never coming. She responded with she had just assumed someone else had brought one to him. Not once was there an apology. She asked if he still wanted it, but we were getting ready to leave and he was no longer thirsty. I can't believe it took so long for her to realize it was forgotten, and then her non-apologetic response was far from excellent customer service.
If I could, I would take some of the tip back. I had high hopes for Union, but was highly disappointed. Thank goodness I still had a fantastic time, thanks to my date.
Also, the tables are far too close together. I appreciate that there isn't much space in there, but it was hard not to listen to every word of the conversation at the next table. It was even harder to pretend I wasn't listening.
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