Had a very positive experience with this store. When I was in Squirrelhill I bought some filigree hamsa earrings there I got back home to California several friends really loved them. I could not find a website online so I called the store. Cecelia sent me a photo of all the earrings they had that were similar , she , offered to mail them to me the next day on my credit card number and after she did that she sent me a photo of the tracking receipt. It was lovely to deal with her. She later texted back that the cost of mailing had an additional charge that she hadn't told me about. I offered to mail her a check. She said forget it, happy new year, just stop by the next time I was in Pittsburgh ! Wonderful place and people !