I have been an ATNT customer for almost 9 years and have never had a problem with their customer service... except for this location. A couple days ago I came In and put my name down and waited for over 40 minutes before I was helped. I asked how many more people were in front of me and he said 4. I left after I heard that cause I don't have another hour to waste.
Then today I went in and sat down for over 15 minutes without anyone even greeting me or putting my name down. I asked if I could putt my name down and a nice girl said there was a guy that was suppose to do it. Ok?? Well I could only see 2 employees and there must have been over 25 customers in the store. All looking disgruntled and tired of waiting. Right as I was about to leave a man came up and told the girl he had waited an hour and that he was leaving disappointed. I said the same thing! Ridiculous... Being a business owner myself I can't believe this kind of thing is going on every day in there. Where is the manager? I doubt if I Renew my contract. Sorry! Ain't no body got time for that!