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| - I concur with the other 5 star reviews. The store is neat, clean, and packed with vacuums, floor and rug cleaning machines for home or office, reasonably priced accessories for those machines, and home cleaning and janitorial supplies as well.
"Tucked away" and "hidden" from street view in obscured corner of a plaza anchored by a Fry's Grocery, I found the staff to be cordial, knowledgeable, and helpful. Lots of places are "adequate" or "okay" in their customer service, but this was just a plain "comfortable" place to be and do business, and that's meant in a very complimentary sense.
The shop rents Rug Doctor carpet cleaners and also does repairs. I took in an inexpensive vac that had some physical damage done to it, to see if it qualified for repair under the manufacturer's warranty, and as I expected, it did not, but the diagnosis was done on next business day, and I was promptly, courteously notified, with apologies that the patient could not be saved.
Perhaps the rather close quarters are a contributing factor, but there's a feeling of an old-fashioned shop with a knowledgeable, long-time staff (whether they are "long-time" or not, I don't know), a good reputation to uphold, and an atmosphere of cordiality such that before I left we were talking "dogs", and how one of the guys has a dachshund at home that runs the house - like mine. That was a 5-star experience. They probably do okay with vacuums and stuff too.
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