Arrived 10am on a Wednesday and on a wait as usual. There's a reason for that, because they are that good. I waited for about 10 min (only me in my party) and was seated. Server was VERY prompt showing up about a minute after I was seated. She was very pleasant and gave me plenty of time to look over the menu. I ordered the Santa Fe scramble with hashbrowns and pancakes. My order arrived in under 5 min and they were slammed! Food was hot and delicious as usual.
Watching the staff work was like watching a professional sports team. Bussers were clearing tables seconds after guests left and guests were being seated as the busser made his last swipe with the cleaning cloth. These people do it right and if anyone says you can't expect this at less than a 5 star place, they're dead wrong. Point them to Butterfield's.