Loved going here! The staff was great, but I feel as if they were understaffed. There were hundreds of opportunities to scare someone, and they completely blew past it. The line is veryyyy long, but we got super VIP so we went straight in. The only way they scare you is by screaming, but that is what's expected. A couple of the "themes" should have been way shorter, and some should have been longer. We walked through lots of empty rooms where there should have been actors, but I'm not really concerned besides that it takes away from the experience.