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| - I shall call this post, a "hairy" situation.
I was in Vegas for the last week working at AVN. I felt pretty victorious and wanted to celebrate the occasion at Strip House since I had dined there the last time I was in town and thoroughly enjoyed it.
Was seated at 9pm (my reservation time) in a nice booth and things were going great in the beginning. Our server was attentive and friendly and I was excited for the food. I tried to hold on to this moment later in the evening when I was pissed, but sigh, more on that in a bit.
The food comes and I'm excited, and also starving because I basically worked all damn day without a proper meal. I ordered the 8oz filet mignon and a side of the duck fat potatoes. I was about 1/4 into my meal when I cut into the potato stack (which is crispy on the outside, soft and mashed potato-y on the inside) and I was treated to a rather disgusting surprise.
A hair. AND NOT MY HAIR.
Now, I was at AVN all week. I am not easily scared off by hair. But this hair was long, curly, and COOKED INTO THE BATTER. I tried not to alarm the person I was with because I didn't want to ruin her meal, but I couldn't hide my facial expression as I figured out what had happened.
I flagged over our server and quietly told him, "hey look, I don't want to draw extra attention to the situation (since there were parties around us), but I found a hair in my food. Cooked into my food."
He was...not as apologetic or surprised as I thought he'd be. He was, oddly, flat in his apology, which irked me since I was purposely trying to tell him quietly to avoid ruining other people's experiences. He asked if I wanted another one (uh no, also it's like 10pm now) and asked about my steak, to which I told him that I didn't think I could finish my meal. Mind you, while this is happening, the pube is staring at me from my plate in front of me. His demeanor wouldn't have bothered me if it wasn't a big contrast to his friendly and attentive demeanor in the beginning of the evening. At his point, I offered to pay for the food I ate before-said incident.
He took the plate away and I waited for a good 15-20 minutes for I don't know what. Finally a manager came, he apologized (which also seemed a bit flat) and offered us a complimentary dessert. He said our server would bring us a menu.
Here I wait another 15-20 minutes, at which point I see our server walk past us, and I also see him give a dessert menu to a nearby table. Our server doesn't come and at this point, I'd rather eat fast food then stay any longer. I flag down the manager and let him know that no one came by and that I'd actually just like the check.
When our server comes by finally, I explain that the manager said he was meant to bring by a dessert menu, but we were going to pass on the offer and just wanted to go and pay our bill. The server then tells us he didn't bring a menu yet because they had to clear the table. I'm not sure if that's actually the policy or he was trying to cover up for the fact that he had forgotten, but either way, he could have updated us on what was going on. And honestly, there's no reason for us to be waiting so damn long.
As you can read in my other reviews, I can forgive a lot when it comes to restaurant service. Wrong orders, being mischarged, etc. as long as you are polite. But if I'm polite enough to tell you I found a fucking hair COOKED into my food and you are apathetic (at best), uhhh. No. Not okay at all. There is no reason why I was waiting for nearly another 45 minutes to get this shit resolved.
Then the bill comes. At this point, I'm thinking the meal will be comped because this was ridiculous. NOPE. It's nearly $100 with tip. Most expensive fucking hair I ever had. And trust me, I was working at AVN ALL WEEK.
NEVER FUCKING AGAIN.
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