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  • If you read all my reviews, you know that customer service is my hot button. I switched from my last dry cleaner because after two years of weekly visits, they still looked at me like it was my first visit. I wear a shirt and tie every day, so I have a lot of shirts. To be literal, they're not dry cleaned but laundered, right? So, no suits, no big ticket items, just men's dress shirts. My shirts are always ready in two days, which is fine with me. Their hours are very convenient as well. However, the 4 star rating is for knowing me. Not just the owner, but the employees as well. I wear a name badge so it would be easy to address me by name, but they don't. They go one better. They know my phone number, so they punch in my order instantly and I'm out of there quickly. Today, they went one step further. I pulled up a few spaces away from the store (not directly in front) and when I entered, they already had my order waiting for me. WOW. That's impressive to me. Recognition of a loyal customer and above and beyond customer service. And my shirts look good, too.
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