I came here from across the Valley to get a very specific jacket. It was indicated online that it was in stock at this location, in the size and color that I wanted. I called ahead of time to confirm this. However, when I arrived I wasn't able to find the jacket and was told by staff that essentially, their inventory system was simply unreliable and that the jacket likely wasn't in the store at all, despite what their system indicated. I wish they would've told me that when I initially called them.
Since I needed a new jacket right away, I ended up settling with a different one and am overall happy with the product, but I'm not coming back to this location again after that experience.