Made an appointment for me and my husband. When we arrived they took us in and treated us very kindly. There were several papers to fill out but while I was being seen the office manager was helping to fill out some of the papers. So kind. We were treated great while looking and being fitted for our frames. No pressure just happiness and help. Each staff member has been very nice and helpful. Although, I have to say the manager was absolutely amazing. Hope they never lose her. She knew EVERYTHING! From the computers, to the insurance, to the frames to the fit. She made sure we were happy. So glad we found this location!!