OMG! I was just reading reviews and saw someone post the same thing I went through (two bald tires???).
I have mixed feelings on the service I just got. They were a bit short when I brought in a dropped off the car. Not quite rude but not friendly either.
I dropped it off for a safety recall and had them change the oil while I was there.
I got a call telling me that the battery was about to die so they replaced it under warranty. Ok. That's cool. So far so good. Also told me I needed two new tires right away. hmmm.
Back story to this is that I just had it at another dealer less than a month ago because the brakes were squeaking. I had to pay to replace two brake pads on a lease I've had for two years. Now two tires? I've been doing leases for 20 years and have never had to deal with this.
THEN he tells me my cabin filter needs to be replaced. Ah HA!! Now I know they're full of it. I literally just replaced it. Not had someone do it. I bought the thing myself and replaced it.
Now to be fair, I did look at the tires and the front are lower than the rear. Not emergency low though.
So I'm not sure what to think. They did good on the battery but I feel like they were trying to swindle me on other things. And having to replace all this stuff on 2 year old car? Sketchy. I'm used to leases. I know what's normal. This is not. At all. And I haven't been driving any differently.
Does Mazda use crappy parts? Not sure. That wouldn't be this dealer's fault. Just sketchy all the way around. Now I'm thinking of getting rid of the car early to not have to deal with it.
Update. Just got home to find that they didn't put my glove box back together right after checking the cabin filter I just changed. So now 8 months pregnant, I have to bend down onto my passenger seat floor to fix what the dealer messed up. Good thing I've done it before. Awesome.