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  • We live less than a mile away and elected to try Tides again, since we received a Station Casinos coupon for Tides. First off, the food is not too bad and we had no complaints. The bad news was our server. She failed to listen when we wanted to order our entrees, despite an appetizer order made at first. When she did return, she asked if I wanted a second beer, which I clearly told her yes. Well, 15 minutes elapse and I began to monitor our servers movements. It was no busier than most restaurants and I could sense that I was forgotten. I had to wave the hostess over. I advised that my drink never arrived and I had no water, despite my meal arriving. Despite my frustrations, I eventually let the server know when she asked if everything was ok. Now the excuses and attitude came out and all this did was to make me more frustrated. The Sous Chef was sent our way for my complaint. He was gracious and took my name and number, advising that he wanted us to be happy and return. He said I would be contacted. Three days later, no call. BTW, I refused to use the coupon which would make this visit look like poor folks looking for a cheap meal. Also, I have never made a restaurant complaint in my life and typically am forgiving if there is a sincere effort. In this case, I'm still steaming about the server's attitude and poor service.
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