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| - First off...sat in the Bar area. When I first arrived, (6pm) my friend had ordered drinks and an appetizer. Looked over the menu and made a choice from the "seasonal" menu insert. Server came to take order and said they were out of the cob of corn that came with the ribs. Now, you would think for a seasonal dish they would not let that happen. However...ordered a:
"10 OZ HAND-CARVED STEAK
A 10 oz Petite Filet Steak, lightly smoked, grilled to your liking, then hand-carved and served with Crispy Cajun onions, choice of beans or coleslaw and choice of side."
Well...according to the aforementioned description...it is "grilled to your liking" and THEN "hand-carved". However, mine was carved first and each piece cooked. Now I'm sure if you have ever tried to cook steak cut into 8 pieces individually and cook it medium... you will find that its practically well done and very chewy, lacking flavor because you're cooking the pieces not the actual whole steak and then cutting it. Needless to say very disappointing. Add a baked potato so precooked that I couldn't cut the skin with a steak knife. Very dry inside and they attempted to mask it with the cheese and fixings.
It didnt end there...
Finished my beer. Waited snd waited and waited...looked over at the bar and the 3 girls were chatting and on their cell phones... I said to my friend "how hard is it to see an empty glass from 10' away... yet they expect a good tip". As I said that, a young girl was walking by and heard what I said, she appeared to be some sort of manager - no means of identity or uniform... and asked me if I wanted another beer, to which I said "yes please". I sensed a little attitude in her voice, but ignored it.
My friend commented that their food was dry and over cooked - ribs.
Finally...this needs to be said...
Apparently, Montana's claims to be a family restaurant. We were there around 6pm. Ok, we sat in the bar - i like to see the tv. But come on Montana's!!! UFC on the TV with kids around while people are eating??? AND... we had to ASK to put the Blue Jays game put on and the bartender put it on ONE TV and left the UFC on the big screen. Sorry Montana's...but as a parent, that is unacceptable. As a sports fan - local sports teams should be the primary choice!!
FYI Montana's... Boston Pizza is right next door and there are 50 other restaurants within a 1km radius!!
#poorservice #hadbetter
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