I just needed a basic 2 way alarm installed. They quoted me a price over the phone and stuck with it. If you value your automobile don't trust it with Best Buy or Audio Express. The alarm was installed quickly (4 hours) and they took the time to hide the components. The only thing I didn't expect was the receiver to be taped (two sided) to the inside of my windshield. I understand this is the best location for reception so no big deal. Guys are friendly and have plenty of good products to choose from for audio, video and security. I will be back when i am ready to upgrade my factory speakers and add an amp!