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  • It pains me to give this place such a low rating, because honestly the food wasn't too bad. We booked The Flame BBQ for a work event. We had decided on 2 caterers instead of one- we were having a hard time finding one caterer to do what we wanted on our budget, so we ended up choosing the Flame BBQ and another local establishment. We were upfront well in advance about this, because I guess I just didn't want to offend anyone. Everything was cool pre-event day. On the food: It's not what you'd want to serve at your wedding, but it's not bland or tasteless. It was good, quality barbecue. We did a few pans of pulled pork, mac & cheese, potato salad, and baked beans. Everything tasted nice. The bread for the sandwiches was great, he brought all the supplies and paper products, and I was all in all really happy with how the food turned out. Everyone seemed to have good things to say about it, and I noted no complaints. ... except that the owner, who stuck around to man his table, seemed really miffed that we also used a second caterer. I dealt with him personally and made sure to mention this in several of our phone calls, but still it seemed to offend him. After the event, I got word from 4 different coworkers that he had approached them and grilled them about the price of the other caterer, the poor quality of their food, etc. etc. He just generally shit-talked the other guys. I have not heard from any customers who were there, but I'm concerned that since it was an outside-of-work event and he couldn't have possibly known everyone he spoke to was an employee, that he might have spoken this way with customers as well. When he approached me during the event, I was unaware he had already been grilling others. Assuming he was asking about their price for just his own knowledge, I made the mistake of being honest with him and telling him how much they charged me for the spread. He then went on and on, as though he was offended that I went with a caterer charging that much, about how he could have done the same things as they did (despite these items not appearing on their menus at all), and this exchange made me really uncomfortable. All things considered, if it weren't for this weird and uncomfortable exchange with the owner, I would have been back. Like I said, the food was pretty good. My kid has been asking for their Mac & Cheese ever since and the pulled pork was so tender- but for a catering experience, I found the interactions with the guy very off-putting as did my coworkers. I won't say don't use them- like I said, the food is good and it could very well have just been a bad day for the guy- but I will not be back.
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