Great atmosphere but unfortunately crappy front desk service. My girlfriend and I came here for the first time and during check in we were asked if it was our first time, we replied yes and the employee said 'this is a chip bracelet for your locker you don't need a code, go find your locker.' One would imagine that we would have been given more direction but after 15 minutes of looking for our locker we were guided to it by the security guard. There were two locker rooms which would have been nice to know in advance. They also need to light up or put a barrier around the cold pool as people can fall in, extremly unsafe.