| rev:text
| - Lemme say this first:
1) If you frequent this place EVERY DAY after work with your husband, or even every weekend you have FAR too much $$ and I'd like your healthplan, please. Jesus!
2) Phoenix: you gotta stop handing out 5 star reviews like clinics hand out penicillin during flu season. You make it WAAAYYYY too easy.
3)Please don't "hoorah" the end of Katz Deli. It was a good place. Kind of scary to see Phoenix starting to erase it's own history little by little.
UPDATE: And a star downgrade. Been here several times, and decided to take my mom for lunch. The wait was 5 minutes...not a prob! Then we were crammed in what seemed to be the last corner of the restaurant - inches...and i mean INCHES away from the next table occupied by three guys. Cozy. Water? check....Menus? check....
Waiter?....waiter?......ten minutes pass before we have to flag someone down. We order hummus first and salads to follow. The hummus arrives, and the guy spills half of it on a chair, sets the rest down for us to start on, and disappears. Another 10 minutes pass. No cleanup, no replacement of the smooshed half of the hummus. Flag down another person - he's clearly annoyed as we ask "what's going on here today? We still don't have the other have of our appetizer. This is bad service". Pretty-boy McSnarky-face replies, and I quote,..."can we just get past all this negativity and move forward together and put this behind us?"
He's serious. He dashes away and we never see him again.
Almost another 10 minutes later, other half of hummus arrives. Previous mess gets cleaned. Then our salads come. Then so does every single other waiter in the restaurant in five minute intervals (to ask 'how we are'...in that really uncomfortable "someone in charge told me to come to your table and be nice even though this isn't my section but I actually don't give a shit" way). This gets awkward...and annoying and embarrassing all at once. We just wanna eat and I just wanna have some nice afternoon time with my mom because she happens to be an incredible person.
Long story longer: the manager arrives to talk with us about this no-so-nice experience. He is very focused and thoughtful and attentive. He's not happy to hear about McSnarky-face's little spiel (as well he shouldn't be). He comps our meal...which was NOT our intention because we ate it and it was really good. An odd day.
Won't be rushing back to Postino as readily in the future. Service really can wreck a lot of things. When they hire more based on actual service abilities and friendliness rather than who "looks" the best next to the leather seats in the dining room, I might visit. Their staff, for the most part, comes off as annoyingly self-involved. Yeah - pretty people are fun to look at: but it's more important that they're good at what they do...and some here aren't, from what I've experienced in the times I've visited.
as if all the Scottsdalers aren't annoying enough
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