Shauna is the best! She makes you feel comfortable and relaxed right from the start....I had horrible carpel tunnel on my right side and it ran all the way up my shoulder. After going to her it is all but gone. I have no more tingling at all. I love her massages. She's not afraid to use some pressure like some are. The bed is the most comfortable I've ever had. The aroma therapy and music puts you in the perfect state of mind. I also like that she adds the cooling eye mask so refreshing and relaxing after working on the computer all day it's perfect for your tired eyes and the hot towels on your feet are just what I needed after wearing heels all day. I'm looking forward to booking another appointment with Shauna and would recommend her highly!