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  • I have been at this restaurant for many times. It is a good place when you have a group of people hanging out or playing some card games. Based on my past experience, I would've given a four-star. However, the experience was ruined by one of the waiters on my last visit, and I could give a 1-star for this unexpected and rude service. First of all, let me talk about the food we ordered. The taste and the quality are as good as usual. We had the Mango Roll Supreme, the Taiwanese Style Popcorn Chicken on Rice and the Dry Stirred Ramen with Chicken Cutlet & Ginger Onion Sauce. The taste of the mango roll is pretty regular, didn't impress me too much but the price is pretty reasonable. The Taiwanese style popcorn chicken rice is definitely my favourite even though I know the deep fried salty chicken isn't too healthy if I eat too much of it. This is my first time to order the dry stirred ramen with chicken. The sauce is very special. The taste is very light, but the mix of ginger and onion is good enough to entertain my appetite. Hopefully, the portion of the ramen dish could be added more since it was not adequate amount for an individual if you considered that is your main entree for the meal. As mentioned at the beginning, the customer service was unexpected to be bad like that. The waiter A served us drinks at first. After a roughly half-an-hour chat with my friend, the drinks were long gone. No one came to refill the water. We asked one of the waitresses to give us a water kettle so we could serve ourselves. After we re-filled by our own, the waiter A came to our table. He asked us if we need to refill the water. We explained to him that we just did ourselves, and would like to keep the kettle for later. He used a dismissive tone and said, 'sorry, we don't provide the service', then took the kettle and left... I meant if they were short of the kettles, that would be fine if he asked nicely to have it back. However, it wasn't even busy at the time and I saw there were a few full kettles placed on the shelf. We tried to make servers' work easier, but this waiter did not just appreciate but was so rude with his attitude. After I saw him knocked over a glass of water while he was placing a plate in front of a customer, I bet he was having a bad day, or maybe he is always like that.
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