I would lean towards 3.5 stars simply for some changes in the years we've been coming here for work lunches. But because I still enjoy them...we'll go 4 instead of 3.
They are pretty quick for lunch and you get a salad, your lunch entree and a healthy sized serving of rice with a few won ton chips thrown in for a reasonable price. This is where that half star comes in...they used to provide a bowl of wonton chips and a cup of sweet and sour like chips and salsa style when you would be seated. And it seriously made my day every time. I'm sure people would fill up and they would throw some out, but I seriously adored it and was bummed when that practice stopped. I get it, truly. But I like what I like.
They flavor is decent. I always get the Kung pao chicken. Like some other reviewers have said its not the spiciest but I wouldn't call it bland. Mine is always filled with jalapeƱos and full red chilis cooked into it. It's the right amount of kick to meet the likes of most I'm sure.
We've always had decent servers, usually great ones in fact.
But there are some changes they've made to the presentation just change it from what felt like a nice dinner place for lunch to an upscale Panda Express for lunch.