This review is regarding the Britannia location only
Yes, the ice cream is delicious - one of the better ice cream shops in Calgary-
but I found the staff at Britannia location to be extremely unfriendly
I have a toddler who loves going out for ice cream and we have made many stops at both locations but this one always fails to impressive me.
Yes, the server's are usually half my age here and I brushed it off every time I noticed how little they interacted with their customers but today was one of the worst ones.
NO greet NO thanks NO expressions on their face - am I asking for too much here? (By the way, the store wasn't even busy, I never asked for samples, I even apologized for taking 1 minute longer to decide what my little one wanted to eat (she never even replied to that but presented us with a STERN face the whole time???) then a comment that my husband was weird for being 'not impressed faced' while we were still eating in the store- yes we heard it))
Both my husband (my husband never gets angry) and I were quite angry leaving the store. I know the girl's name but for her sake I'll not post her name on here. I really hope that the management makes an effort to address this.
Too bad my review for VIC has to be negative for this location