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  • My name is Joey Mann and I have been eating at burger inn for many years. Great burgers, fries, and milkshakes. Accept I had a very awful experience at the MacLeod Location. The people that run the location were very nasty to me. In the summer of 2010, after I've eaten there, I couldn't find Ice Cream Truck keys. So I looked around my ice cream truck and inside the place many times. The employee told me to shove my head in the garbage box, instead of unlocking the garbage box to look inside the bags. I'm sure as heck wasn't going to do that. After I looked inside the place a few times, the manager told me to leave, just because she was tired of me looking. I was shocked. I tried to reason with her politely, being like a can't drive without my keys, and she just kicked me out. I called my dad to see if he could talk to her, and I went back inside to the manager to pass her my phone and she grab it from me and hung up on him. They were so hostile to me. I was so appalled. I ignored them after and keep looking for my keys. The manager called the police on me, but I didn't care. All I cared about was retracing my keys and getting out of there as quickly as possible. My dad came as well. Suddenly the Police came and asked me and my dad a bunch of questions outside. Then they came to a realization. So the Police ask the manager to take out the garbage out of the box and let me look inside the bags and they were there this entire time. An hour and a half of my time was wasted, even when I had to sell Ice Cream just for a pair of my driving keys. It was very unethical and unprofessional to not accommodate for me to look for my keys. They wouldn't even help me find it. I am so not impressed with there customer service. Ever since I had that incident, I have not set foot inside the MacLeod location. Perhaps one day I will come back, if they call me and offer me a free meal to repay for the predicament, and inconvenience they have caused to me. They can reach me at 587-889-9700.
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