Vanessa is THE keratin specialist. My hair wasn't unruly, but it is very thick, frizzy, wavy, and long. Vanessa was able to work actual magic because now my hair is super straight and silky soft. I will be back! THANK YOU A ZILLION TIMES OVER, VANESSA! Especially for staying a bit later than you normally do. I am so glad we met. It was definitely destiny. Now my hair looks and feels better than ever, and I can shower without struggling!!! Please see my video for what my hair was like right after! It looks exactly the same after I have washed it for the first time, too.