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  • I am not typically the complaining type but went to this restaurant about a month ago for breakfast while out running errands. Ordered two sandwiches with one substituting a biscuit instead of a bagel. This order was taken to go and upon opening, realized both were wrong. We returned to the restaurant to have the order corrected only to have it made messed up the second time. Also, the cashier was not apologetic in the least. Emailed the restaurant to discuss the experience as I didn't believe it was handled correctly and have yet to hear back from the restaurant so clearly customer service is not the focus of management which is disappointing for a Chick Fil A which likes to pride themselves on customer service.
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