This is a really great spot inside of Heinens downtown. I stopped here today and tried the Dirty Chai unsweetened with soy milk and it was great. As it usually does come sweetened, the barista who prepared it has me try it first to see if I liked it, the expectation being that she would adjust the drink if I didn't. Really nice service and, in my opinion, higher quality than mass-produced Starbucks. Will be back.