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| - We had high hopes for an Indian place that delivers in our neighbourhood but sadly won't be ordering from them again.
Food is average if not slightly below. Butter Chicken is okay but way overpriced, I would say that is the case with all the dishes that come in very small containers. Yellow Daal is pretty flavourless. Veggie Pakoras were the best part but have still had much better.
Service on the phone is rude. "And what else?" is literally all I got between "can I have your phone number?" and "your order will be there in 50 minutes or so".
Our main beef with this place was the delivery. Came on time but when we opened the bag, the container of rice was at the bottom, squashed and broken so most of the rice was at the bottom of the soggy bag. Why was the bag soggy? All the dishes were on their side and the Yellow Daal leaked out everywhere. We had about half left of the already small dish.
On the phone I was told I'd be getting free curry chicken, even though I hadn't hit their $40 threshold to warrant one. However, it came with the chicken fried rice as per the cost of our order. So now we had fried rice AND the rice we ordered... yeah.
So I complained. They came back fairly quickly with a full container of Yellow Daal, curry chicken and another container of plain white rice. However, the delivery guy told me they "vent the bags" which... yeah, huh? Why anyone would is just nuts but that wasn't the issue, the issue was food was all over inside the bag. He then told me I should't have expected curry chicken since I didn't cross the $40 mark, to which I quickly said the woman on the phone offered it to me and gave me the option to so to take it up with her.
It's a very competitive market out there, you can't be rude to costumers, you can't serve mediocre food at such high cost and you simply can't deliver everything in a brown paper "vented" bag, without the proper balancing inside so things don't tip over. EVERYTHING tipped over.
As much as they rectified their mistake, the food wasn't good enough to order again. With Om and Mother India within driving distance, I'd sooner do pick-up with them as they are two restaurants that know what they are doing.
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