Where to begin... My girlfriend and I walked through the door and immediately was looked up and down by the hostess and she simply said "you guys can sit at the community table or, the bar" we didn't get asked or given the option of a table. We chose the bar because sitting at a random table with other people was not too romantic, nor did I want to meet anyone new that day. At the bar we were never greeted or asked what we would like to drink. The bartender finally walked over 8 steps to us and handed us a menu and walked off, I had to ask someone else that worked there if we could at least get a water.
We were told by the female bartender that everything that is cooked/made to order and meant to share. She also said the food is brought out as it is ready and would not come out at the same time... NOT A PROBLEM! We ordered the Ox tail risotto and a burger. The risotto came out within 10 minutes of us ordering it. Not impressed with the taste and it seemed like it was cooked in a crock pot earlier that morning and NOT MADE TO ORDER. My burger however, is a whole other story. We were done with the risotto within 20+ minutes and still no burger! I asked the bartender if the burger was coming out soon and she said she would go check. She came back and said nothing to us about the burger eta. Then the cook came out and from 15 feet away and within earshot of the whole bar and said "10 minutes on the burger" and the bartender turned to us and said "it will be right out". Now I've cooked burgers over 1000+ times in my life and if I cooked a burger for 30+ minutes it would come out a hockey puck.
I had enough and stood up and walked out. My girlfriend and I never got an apology or asked if there was something they could do. Horrible service, food sucked (I unfortunately never got to take a bite outta the burger), we will NEVER recommend that horrible place!