The office staff isn't rude, every time my husband and I walk in they are always nice to us. I really like this place the pool area is nice and now they are building a play ground which is great. Mike, dawn, and Cynthia are great with good customer service. And the rent is a great price. I really don't see why ppl complaining on here. Maybe they saw everybody reviews and decided to act right . I'm moving in soon & I hope they give me no problems because then I would be pissed. I'll be sure to keep yelp updated !