Absolutely love this place. So many perks: no tipping, great service, great products, great hours (who else is open on sundays), free mini facial and hand and arm massage.
The price is worth it, since you don't tip it actually turns out to be quite reasonable. I go to Stacey Hubrath- she does an awesome job.
My mom is a cosmitologist so I am especially sensitive to technique and can spot a bad cut/color right away. In fact, I'm so picky that I've only been to 3 hair stylists in my whole life. The fact that I have recommended Stacey to friends that love her too should say a alot. I was skeptical about natural products when I first tried Ladies and Gentlmen, but I find them to actually be effective. A little pricey, but just as good as the stuff you by at Cosmo Pro.
I'm sad that the person before me had such an awful experience. I would urge her to request Stacey. I have only been to the lyndhurst location once (used to go to mentor where Stacey used to be) but the front staff were friendly when I went.