My family has been getting our shoes, purses, luggage, etc. fixed here for YEARS. It is a locally owned shop where the husband works in the back and the friendly wife works up front. They do a great job at restoring worn boots, heels, fixing purses, etc.
My favorite purse recently lost a screw and I was not hearing back from the designer so I took it in to see what they could do and they had a similar one!! YAY! They've also restored worn Tory Burch wedges and boots for me.
My ONLY complaint is that they can be a tad pricy but hey, sometimes when you outweigh the cost of a new expensive pair of shoes, it does make sense to just get your current pair fixed. We'll be back!