We ordered a pretty large order for Curbside To Go. A few items were missing from our order. One, quick, phone call to the Manager and everything was replaced...and some. The manager I gave the initial call to was Bruno. He was very efficient and helpful. When I actually picked up the order the manager on site was Shannon. She is amazing! So friendly and took extra special care of our fixed order. I highly recommend this Applebee's. As a chain they have great food. But, local customer service is what will have us return! Thank you Bruno and Shannon,