Suck it up. I have a love/hate relationship with this place. I love their quirky drink names, the sleek packaging, and how there's more than just boba [gobi poppers and nunu yummies] you can add into the drinks but man do I hate the way they run things!
This place is always busy and the line spews well past their awkwardly placed pillar and into the rest of the food court. They should probably utilize some kind of name system or order number because if you're not paying attention, someone can walk away with your drinks. Two smooch-sized [large] drinks costs about $12 which is like $2 more per drink than any other boba house around the valley but you pay for the convenience of having bubble tea inside a nicer shopping mall.
Since it's always so busy, their bobas are always soft and chewy --- I dig the freshness. I'm loving the yogurt gobi poppers. Explosive! Another good thing about the place is you can choose what kind of sweetener and creamer for them to use. Truvia? Non-dairy creamer? Yes please! The menu isn't as large as everyone says but since they did go with a clever naming system, you can't just go, "I want a taro boba." You would have to comb through the menu and see that it's called a Purple Haze. This can be a bit confusing but you'll get the hang of it.
Anyways, Boba Tea Company is definitely a trendier bubble tea place and I'll probably come back again and again when I feel like standing around for 15 minutes to order and receive some drinks. YOGURT GOBI! WOO!