I checked in to Simon med, and they were warm and friendly. I accidentally brought the wrong order form and she said not to worry about it and called my GP office to get my order faxed over. Unfortunately l, I didn't get the front girls name, but she did what she said she would do quickly. I filled out ppw and when I finished, they already had a faxed copy of my order. So kudos to my GP and Simon Med! Then I had my technician Kim, she was great. She took me back right away. My arrival time was 8:30am, I left Simon med at 8:58 am. Love efficiency!