The most abrupt person, Nancy greeted us at the entry of the store since I had a package in my hand. I explained that this Christmas present we received was not appropriate for us since we celebrate Chanukah.
The first thing out of her mouth was, "yes, this is ours, but we will make an exception, we don't usually take back Christmas items".
I let her know who the person that purchased it, but they were not in the computer.
At this point, Nancy said, "we will not take this back since we don't know the item number to look up a price and walked away". I was standing there speechless alone. All the other sales people were speechless as well.
As I exited this store I let them know that I had never been on before and would make sure everyone I spoke with and myself would never be in again.
This has to be the most snotty store I have ever been in. Being snooty to a potential customer is not the way to being in business. Hopefully they won't be there much longer. Merry Christmas to them!