We were supposed to be picked up at 6.55 from the area they designated at the bellagio. We were there. I called the lady after sometime and I have never been treated so rudely. She said we had "missed the bus" and we're entitled to no compensation. But she said instead we could go tomorrow. Not possible as we are leaving. The bellagio staff were shocked at how rude this lady was being to me. She then hung up. Rude. I promise them that they will be loosing more money through my recommending people stay far far away from them then they ever gained from us. Will be contesting the charge on card.