If I could give them zero stars I would for the following reasons: The Veterans Administration (VA) in Las Vegas, NV contracts with this company to provide oxygen to Veterans. In August, my husband was told by Vital Care they would be setting up a delivery schedule with him. To-date (November 2017), they have failed to even make a courtesy call about his oxygen needs. I'm sure the VA has received numerous complaints about this company but nothing has changed, especially after reading the 7/4/2017 review. There has to be another oxygen supplier with better customer ratings in the Las Vegas area to serve our Veterans and others.