I did not use this facility for my 8 month old S . Husky because I had to cancel my out of town overnight trip. But I will say they treated me with great service in setting up my dogs stay at a reasonable cost. But when I had to cancel they were very cordial in accepting my decision. I am very please and I will recommend others to the facility base on customer service. Thank you Miss Ardee? Spelling is wrong. For your assistance I will ask for you again and recommend others to seek you out. Thank you. Larry