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  • Not coming back. Every customer tonight left unhappy and complaining. Food quality ... 65% .. cooked food was alright but sashimi and sushi was so-so. The reason why people are angry and upset is cause the timing is horrible. Theyre not ready for buffet style. All the servers are lost when handing out dishes. When taking orders they write the wrong table. We waited 20 mins for a table the 40 mins for the first small dish to come. Then the next one came 15 mins later. Food took so long I didnt leave till 10:45pm when I came at 8:00. No one left happy. Some actually sat dor 40 mins and was only given two dishes so paid and left. There was a lady who sat behind me and kept threatening to leave without paying. Im not saying the service was bad from the servers, they do try their best. Im saying they're not trained to know the floor plan well enough and the management team needs to schedule more servers and sushi chefs on a Thursday night and not have 3 sushi chefs and 4 servers where 2 were newly hired and in training. They had kitchen staff come out to serve and new hires ask othera if OJ was extra and which table is #3 .... I find that they like to switch languages a lot too.. one second the lady spoke to me in English then switched to Mandarin .. when she came back she spoke in Cantonese ... haha? I was upset for the time wasted here but hope they improve because I already see a lot of bad reviews on many sites from dissatisfied customers. Check out my youtube account Bonnie Elena for some older reviews .. haven't uploaded new ones the past year though.
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