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| - This place is AMAZEBALLS!!!!!
8AM-10PM open daily! Awesome hours!
I have an almost 2 yr old and a 6 1/2 year old.
Let's talk about prices first. Most reviews complain of the higher cost. This place is much bigger than typical play places that means higher rent and utilities. (Not even close to comparing to kangamoo in my opinion) Maybe this is a once in awhile place instead of a weekly thing. I did not see group rates or a member pricing sheet. General admission:
1st child $16.95
additional child $12.95,
children 9months and under are free,
1st adult free,
2nd adult $5
This should be ALL DAY play. It's not. If you leave and arrive back within 2 hours you can continue to play but if not you pay half price to get back in.
$5 isn't much for an adult but I'd be annoyed if I couldn't play so let's go into what an adult can do. I'm a smaller adult (4ft 11in) and was able to climb all the way to the top (4 levels) through the smaller squares. I don't see how anyone much bigger would be able to but there's plenty to do! There's a long four lane slide 2 levels up adults can climb to landing in a ball pit, a ball shooting area that was our family favorite, ball pit for toddlers towards the front with slides parents can participate in, two trampoline shared area.
The rest of the place is crawl space, things for kids to explore. We were here for three hours and I played the entire time with my kids. I really love this place! Staff were all awesome and friendly. They interacted with our kids and showed them hidden things. The staff at the snack area looked bored. Maybe a rotation would be fun for them. I found a broken zipper on a toy and they tended to it right away. We had such an amazing time!
Snack area, I'll include a photo of the menu. They have that fancy cola machine that can make custom drinks, hello Vanilla Coke! They have 1 boba tea, coffee and several other food and drink related options.
Birthday packages are "a bit" overpriced. The starting package is $565 for 13 kids and 1 adult per kid. That doesn't even get you the entire place to yourself. I was really disappointed to see this.
I did not find the check in process hard, being new they have long lines but we were the second people there this morning. Easy basic info and accept the waiver. Done! They have bins for your belongings, they match to your wrist band number. It felt safe so I didn't worry about anyone taking my things. The window on the other side is where to go when you want to get them back, easy process.
My suggestions:
1. All day play for entry.
2. There's typos all over the signs, fb and website. "Playgorund" for an example listed on the tv rules.
3. Rotation for staff would be nice for them!
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